1. Introduction
Welcome to THE SPECX. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services.
2. Information We Collect
When you interact with our website or make a purchase, we may collect the following information:
- Personal details such as your name, email address, phone number, and billing/shipping address.
- Payment information (processed securely through third-party providers; we do not store payment details).
- Account login credentials (if you create an account).
- Order history and purchase details.
- Technical data, including IP address, browser type, and device information.
3. How We Use Your Information
We utilize the collected data to:
- Process and fulfill your orders efficiently.
- Provide customer support and address inquiries.
- Enhance our website’s functionality and improve user experience.
- Send order confirmations, updates, and promotional emails (if you opt-in).
- Prevent fraudulent activities and ensure website security.
4. Cookies and Tracking Technologies
Our website uses cookies to optimize user experience. These enable us to:
- Retain your preferences and enhance functionality.
- Analyze website traffic and usage patterns.
- Provide relevant advertising content. You can manage your cookie preferences through your browser settings.
5. Third-Party Services
We may share your data with trusted third-party providers for payment processing, order fulfillment, and analytics. These providers adhere to data protection laws and do not use your information for unauthorized purposes.
6. Data Security
We employ security measures to protect your personal data from unauthorized access, loss, or misuse. While we strive for maximum security, no online transmission or storage system can be completely secure.
7. Your Rights
You have the right to:
- Access, update, or request deletion of your personal data.
- Withdraw consent for marketing communications.
- Request a copy of the data we hold about you. To exercise these rights, please contact us at info@thespecx.com.
8. Updates to This Policy
We may revise this Privacy Policy periodically. Any updates will be reflected on this page, and we encourage you to review it regularly.
9. Contact Us
For privacy-related inquiries, please contact us at:
THE SPECX
Sammanturai, Ampara
Email: info@thespecx.com
Phone: +94 761907181
By using our website, you acknowledge and agree to this Privacy Policy.
